Breadth of Support of Information Systems

unctional area information systems

support particular functional areas in an organization.

Enterprise resource planning systems

tightly integrate the functional area information systems via a common database.

Transaction processing systems

support the monitoring, collection, storage, and processing of data from the organization’s basic business transactions.

Interorganizational information systems

connect two or more organizations.  Examples are supply chain management systems and electronic commerce systems.

Organizational Responses

Strategic Systems

provide advantages that enable organizations to increase market share and/or profits, to better negotiate with suppliers, or prevent competitors from entering their markets.

Customer Focus

is the difference between attracting and keeping customers by providing superb customer service to losing them to competitors.

Make-to-Order

is a strategy of producing customized products and services.

Mass Customization

is producing a large quantity of items, but customizing them to fit the desire of each customer. 

     Reebok and Bodymetrics provide excellent examples of mass customization.

E-business and E-commerce:

Buying and selling products and services electronically.

     E-business is a broader concept than e-commerce.

Information Systems:Concepts and Definitions

Data Item:

Elementary description of things, events, activities and transactions that are recorded, classified and stored but are not organized to convey any specific meaning.

Information:

Data organized so that they have meaning and value to the recipient.

Knowledge:

Data and/or information organized and processed to convey understanding, experience, accumulated learning and expertise as they apply to a current problem or activity.